Shipping Policy

Order processing

Orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking once your order ships.

Estimated delivery times

After processing, estimated delivery is:

• United States & Canada: 7–15 business days
• Europe: 7–16 business days
• Australia & New Zealand: 9–18 business days
• Rest of the world: 10–20 business days

Delivery times are estimates and may vary due to customs, local carriers, or peak seasons.

Tracking

A tracking number is provided for every order. If you haven't received tracking within 5 business days, contact us at support@chillseat.com.

Customs & duties

Import duties or taxes may apply depending on your country and are the responsibility of the customer.